Hey team, we're recieving a 429 on validating toke...
# ory-network
e
Hey team, we're recieving a 429 on validating tokens with a paid plan. We have a relatevly low RPS, so we're confused why we're seeing this
h
@famous-art-85498
s
Hi Allen, lets use this thread to investigate the issue. As far as we can see this is not a general issue, that is the reason why there is no messaging on our status page.
e
Great, thank you. I'm heading up to ski right now and have shoddy service. I was paged by another team member that this started happening. Is there anything you need from me/us?
s
I dont think so, Can you maybe point your colleague to this thread so we can directly talk to him and you can enjoy skiing? šŸ˜‰
w
Said colleague is here now! Will keep an eye on thread . Thanks for investigating
šŸ‘ 1
e
agitated-fermi-mddf7qd840
s
We switched to private messages in case we need to share private info, but the conclusion can be shared: I just looked at the logs and there have been 7 requests blocked in the last 3 hours. For your subscription tier we enforce the following limits: • 40 requests per second • 900 requests per minute The blocked requests have been at
2023-02-23 16:23:09
and
2023-02-23 16:23:08
so I think in this period you exceeded the burst limit of 40 req/s.
gratitude thank you 1
Sorry for the delay, I had to quickly do something else. Here are the requests, maybe this helps you to understand what caused there blocking. It seems odd that there are so many requests fired after login to the
/sessions/whoami
endpoint.
Copy code
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 429
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 429
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 429
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 429
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:09 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 429
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 429
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 429
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:08 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:07 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:05 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:03 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:03 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:00 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:23:00 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:22:58 agitated-fermi-mddf7qd840 startup /sessions/whoami 200
2023-02-23 16:22:58 agitated-fermi-mddf7qd840 startup /self-service/login?flow=3f059148-87dd-42e9-b021-554d271860ee 200
2023-02-23 16:22:58 agitated-fermi-mddf7qd840 startup /self-service/login/api?refresh=true 200
2023-02-23 16:21:21 agitated-fermi-mddf7qd840 startup /self-service/login?flow=257b9ec7-57de-40a5-a3a3-13aa6cb0d277 400
2023-02-23 16:21:20 agitated-fermi-mddf7qd840 startup /self-service/login/api?refresh=true 200
2023-02-23 16:21:05 agitated-fermi-mddf7qd840 startup /self-service/login?flow=13b2eee4-ae3f-4782-af0f-0b55442ac12f 400
2023-02-23 16:21:04 agitated-fermi-mddf7qd840 startup /self-service/login/api?refresh=true 200
Are your using the Ory Proxy? Because this currently can lead to additional
sessions/whoami
calls. You can read about it here in this thread: https://ory-community.slack.com/archives/C02MR4DEEGH/p1674751852169649 The proxy is not meant to be used in a productions setup,
f
@stocky-king-5626 Are the rate limits for the various tiers documented anywhere?
s
Not right now, but it is on our todo list šŸ˜‰
f
What tier do the limits you posted above apply to?
e
@stocky-king-5626 btw not using proxy. We are still unsure how we even hit 40RPS, but will add metrics to track. We have not had the 429 before so it might be a one-time issue
s
The ones mentioned above apply to the
startup
/
essentials
tier.
r
@high-optician-2097 this is the thread I am referring to