Hi, we've upgraded a project that was created in t...
# ory-network
l
Hi, we've upgraded a project that was created in the old ory cloud when there was no hydra included to a professional plan. We're not able to fetch the oidc config nor the jwks.json. It's throwing an server error saying:
The authorization server encountered an unexpected condition that prevented it from fulfilling the request. Could not ensure that signing keys for 'hydra.openid.id-token' exists. If you are running against a persistent SQL database this is most likely because your 'secrets.system' ('SECRETS_SYSTEM' environment variable) is not set or changed. When running with an SQL database backend you need to make sure that the secret is set and stays the same, unless when doing key rotation. This may also happen when you forget to run 'hydra migrate sql..
A newly created developer project works fine in the same account.
h
Thank you, this is a known regression that sometimes can happen. Usually it resolves itself after a few hours. If not, please ping us again and we can fix the problem manually
l
few < 18 hours? if so, it hasn't resolved itself.
h
Ok, thanks - @steep-lamp-91158 you investigated this last time correct? Can you help me fix this?
what’s your project iD?
l
##
s
ok should be fixed now
l
seems fine, thank you!
s
we had to reset the jwk because they were encrypted with the wrong secret due to a bug on our side (already some time ago)