Ory is the largest open source community in the world for cloud software application security. We maintain advanced open source security software solving authentication, authorization, access control, application network security, and delegation. Ory implements a variety of industry and best-practice standards including OAuth 2.0 / OAuth 2.1, OpenID Connect, Zero Trust Networking, Google Zanzibar Policy Framework, FIDO2 U2F, WebAuthn, TOTP, and more.

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Hey guys,
I have setup custom domain on Ory Cloud, I have the green label on it, saying Activated, but when I am trying to access it (<http://auth.mydomain.com|auth.mydomain.com>), Cloudflare is returning me: Error 521 Web server is down. Did you already had this issue?

<@U010UKXCPP0> should be able to take a look tomorrow, can you share your real domain name and project slug with him on private?

Ohhh, so http:// gives 521 and https:// works? <@U011L08R6DA>

I think you should force the redirection on our cloudflare no?

I will create an issue for that and post the reference here. Seems the routing is not correct right now.

I am not sure this is fixed. It does correctly the redirection to https, but still show the 521 error on my side. Then when I refresh again the page, everything is good, but after the first redirection from http to https I still have the issue.

I have tried that in incognito mode, so this should not be a cache issue on my side

for all others, the configuration we applied to Cloudflare only forwarded requests for the ory domains as we wanted to address the forwarding for custom domains also on cluster level. This config change will be applied later on.

And in addition to unblock everyone here I also applied an additional rule there custom domains also work now. If you still experience problems let me know :wink: