Hi all a quick question about email templates why are both p

Question

Hi all a quick question about email templates why are both plain text and html templates required where do we specify which one to use cant find anything in docs related to this it only says corresponding to the respective methods for filling e mail subject and body

magnificent-energy-493 · Answer

`text template` package for rendering the `email subject gotmpl` and `email body plaintext gotmpl` templates amp `html template` package for rendering the `email body gotmpl` template So you get subject and plain text version with text template and the HTML body with the html template package

magnificent-energy-493 · Answer

I think you need both if the email client does not support HTML it will display the plain text version

bitter-arm-6486 · Answer

I see so kratos handles these automatically If we want to support i18n we have to provide two sets of templates < magnificent energy 493>

bitter-arm-6486 · Answer

As far as I understand when you mention package you mean in the kratos go source code right It is not controllable by clients

bitter-arm-6486 · Answer

Follow up

magnificent-energy-493 · Answer

Hey Kevin for i18n check out this document <https www ory sh kratos docs concepts email sms nested templates>

bitter-arm-6486 · Answer

The doc only mentions the non plain text variant I want to clarify if both sets of templates are expected

magnificent-energy-493 · Answer

Yea apologies I am not 100 sure at the moment as well I will see if someone from the team has more experience there

bitter-arm-6486 · Answer

Thanks < magnificent energy 493>

bitter-arm-6486 · Answer

< magnificent energy 493> any further updates on this topic

magnificent-energy-493 · Answer

Sorry I dont have a good answer yet made a note to follow you up on this

bitter-arm-6486 · Answer

Thanks I looked briefly into the code base for kratos and it doesn t really make sense QueueEmail uses plaintext while dispatchEmail uses the html variant These two functions as far as I can see don t interact with each other but it can t possibly be random

bitter-arm-6486 · Answer

Definitely hoping to get this clarified and I m happy to update docs if we find a firm answer

bitter-arm-6486 · Answer

Looking to clarify this as well before the holidays Thanks

magnificent-energy-493 · Answer

it seems you need both the plain text and html The courier uses them as alternatives for fallback gt AddAlternative adds an alternative part to the message gt gt It is commonly used to send HTML emails that default to the plain text gt version for backward compatibility AddAlternative appends the new part to gt the end of the message So the plain text part should be added before the gt HTML part See

bitter-arm-6486 · Answer

Thanks

bitter-arm-6486 · Answer

Hey < magnificent energy 493> I can confirm after testing that mailing client will default to plaintext if the html version throws any errors As such seems to me like since only html version supports templating translating the plaintext emails is useless as we cannot dynamically switch between them If the email with html template fails to send it will be sent as plaintext with some default language This is the current intended behaviour right