We are having a bit of a challenge here. Users are...
# talk-kratosa
alert-painter-66256
11/09/2022, 12:33 PMWe are having a bit of a challenge here. Users are complaining that their account already exists. I think this is because they create their account manually and then try to log in with OIDC (which attempt to create a new account) is there a way to detect when this happens and offer to link an existing account?
w
wonderful-midnight-19586
11/09/2022, 1:47 PMwonderful-midnight-19586
11/09/2022, 1:48 PMI don't see anything to propose the user linking in the self service UI flow though so it's quite unclear how to achieve this
p
proud-plumber-24205
11/09/2022, 3:05 PMHi @alert-painter-66256
You can inform users that they should use an alternative method of login or recover their account based on the returned error code. But this isn't specific to the method used.
Users need to link an OIDC account in their settings page and cannot be linked automatically due to security risks.
l
loud-spoon-23770
11/09/2022, 3:44 PMmy issue is that when you try to login with OIDC and the account does not exist you are automatically forwarded to a registration flow, and there is no way to disable this behavior
a
alert-painter-66256
11/09/2022, 4:39 PMYes that is exactly our issue as well. It’s especially confusing to our users
alert-painter-66256
11/09/2022, 4:39 PMIf we can catch this behaviour somehow then we can inform them that they should try to login with their credentials or something. But right now it’s raining complaints.