Hey, When trying to do a registration via email/...
# ory-network
m
Hey, When trying to do a registration via email/password I'm getting a 502 from cloudflare. This only happens when I use email/password method, but it works every time for signing up with google.
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Bad gateway Error code 502
Visit <http://cloudflare.com|cloudflare.com> for more information.
2022-11-02 18:42:23 UTC
You
Browser
Working
Frankfurt
Cloudflare
Working
<http://stupefied-mendel-txsa887xrp.projects.oryapis.com|stupefied-mendel-txsa887xrp.projects.oryapis.com>
Host
Error
What happened?

The web server reported a bad gateway error.
What can I do?

Please try again in a few minutes.

Cloudflare Ray ID: 763f0278ba3b994a • Your IP:
37.30.108.104 • Performance & security by Cloudflare
Any help? cc @magnificent-energy-493
h
Hi there, we will look into this problem tomorrow! Do you have a custom SMTP server set up?
m
Hey @proud-plumber-24205 followed up with me in priv 🧵 and this is acutally an issue with custom SMTP setting 😞
h
ok, glad you were able to resolve it. we are working on improving the reporting for these type of errors and will also investigate the root cause of the 502! glad you were able to resolve it quickly 🙂
m
I mean it's hart to say resolved, but found for sure 😂
h
ok but it works now? sending the emails too? was the problem incorrect SSL configuration?
for SMTP
m
I don't know, because I haven't seen logs and @proud-plumber-24205 said he needs to escalate this
also there isn't a way to access more verbose logs so hard to tell what was wrong 😞
and I wans't the one who set up smtp
h
ah, I might have misunderstood, I thought it’s resolved on your end. @proud-plumber-24205 can we keep the discussion here so that everyone has all the context 🙂
p
yes ofc
h
yes, we’re working on a user interface to expose these logs but it’s not going to happen before next month
1
m
If you see something in logs can you shoot me a msg?
h
so as far as i understood the cloudflare error is no longer happening. what is the issue you have now?
m
I'm on the small one with @proud-plumber-24205, but he said it could be fixed tomorrow
h
sorry, I don’t follow
do you still have the cloudflare problem or not?
m
Nope, cloudflare is gone
h
Ok, so what is the problem now?
m
I got this error when I sign in via google, but it only appears when I start the flow from my custom domain
It works well with ory domain
h
ah ok, I see - we will need to address these things tomorrow as it’s already quite late here 🙂 i think we can resolve it relatively quickly tomorrow!
1
m
This is why @proud-plumber-24205 said as well 🙂
Hey guys! Just want to check if problem with custom SMTP setting was resolved and I can safely configure my smtp?
h
Yes, we fixed this problem! We also updated the UI to configure SMTP - please check it out :)
m
Will check today/tomorrow!