Ory is the largest open source community in the world for cloud software application security. We maintain advanced open source security software solving authentication, authorization, access control, application network security, and delegation. Ory implements a variety of industry and best-practice standards including OAuth 2.0 / OAuth 2.1, OpenID Connect, Zero Trust Networking, Google Zanzibar Policy Framework, FIDO2 U2F, WebAuthn, TOTP, and more.

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Hi, any chance we can get logs form kratos in Ory Cloud ? I need to know if my smtp URI is working correctly (already tested it with nodemailer locally) because I am not receiving courier emails.

<@U01C8CJBV46> any idea how someone would debug it without our help?

we have the topic of providing external/public observability on the roadmap. Right now logs are internal only.

<@U03N4U1SRJN> can you try to send some now?

I'm using a kratos test instance to redo the actions and get the debug logs

I was trying to debug courier and it turns out there is a username error :
```kratos_1              | time=2022-09-29T13:50:54Z level=error msg=Unable to send email using SMTP connection. audience=application error=map[message:530 Invalid username or password] message_from=contact@parcels.co service_name=Ory Kratos service_version=v0.10.1 smtp_server=<http://smtp-relay.sendinblue.com:587|smtp-relay.sendinblue.com:587> smtp_ssl_enabled=false```

the thing is the credentials work with nodemailer so I'm not too sure where to go from there

hmm, I woudl check if smtp string is same

the credentials :sweat_smile: it's just that I was doing many things at the same time and with no error I couldn't see what was wrong