hi, i would like to change the subscription but se...
# ory-network
w
hi, i would like to change the subscription but seems i can’t, does anybody can help or should i contact to somebody?
h
Send us an email please to support@ory.sh with your project details and we will take care
w
@high-optician-2097 Hi, I sent the email on Saturday, but I haven’t received a reply yet. Since the next renewal is on 3/8, it’s a bit urgent.
h
can you send it again to aeneas@ory.sh please @worried-finland-68666
w
hi, still haven’t get any reply from aeneas@ory.sh does the support receive my mail?
h
i have not received an email from you
it landed in spam, i found it
w
hi, recently i get your support mail that said i have to paid the next subscription’s money, but i my have already written several mails before the renewal date to ask you to downgrade my plan (but the mail is in your spam) plz do not charge from my card anymore, thx. (i’ve been written the mail to ask support but no reply, in spam again?)