hi, i would like to change the subscription but seems i can’t, does anybody can help or should i contact to somebody?
h
high-optician-2097
03/01/2025, 12:47 PM
Send us an email please to support@ory.sh with your project details and we will take care
w
worried-finland-68666
03/04/2025, 2:55 AM
@high-optician-2097 Hi, I sent the email on Saturday, but I haven’t received a reply yet. Since the next renewal is on 3/8, it’s a bit urgent.
h
high-optician-2097
03/05/2025, 7:35 AM
can you send it again to aeneas@ory.sh please @worried-finland-68666
w
worried-finland-68666
03/07/2025, 6:13 AM
hi, still haven’t get any reply from aeneas@ory.sh
does the support receive my mail?
h
high-optician-2097
03/10/2025, 9:15 AM
i have not received an email from you
high-optician-2097
03/10/2025, 9:16 AM
it landed in spam, i found it
w
worried-finland-68666
07/16/2025, 8:58 PM
hi, recently i get your support mail that said i have to paid the next subscription’s money, but i my have already written several mails before the renewal date to ask you to downgrade my plan (but the mail is in your spam)
plz do not charge from my card anymore, thx. (i’ve been written the mail to ask support but no reply, in spam again?)