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Hi I cannot control console.ory.sh suddently, anyo...
# ory-network
f
Hi I cannot control console.ory.sh suddently, anyone help me?
✅ 1
I need to set identity schema and others, but I cannot see them
p
you don't have a project
maybe you signed in with a new account?
make sure you are signing in with the correct account. You might have created an account using password flow and then later signed in with google email
f
I have my project and using now
👍 2
And I signed in with my account, it worked 2 days ago
But I got such error yesterday
p
Is your browser showing any network errors?
f
No errors, others work fine
I tested on other pc and mobile, same issue
p
Just a couple of questions before we investigate on our side: 1. Are you sure you are signed in to the same account? It can happen that you sign in with say Github or Google and it creates a new account since the email is different from the one you used before 2. Could you check if your browser has any error codes? On Chrome it is 
ctrl + shift + i
@famous-art-85498 maybe you could help here?
f
I use same account
And I can see my project list on Overview
Only cannot access other items
f
could you please open chrome inspector (or dev tools in the browser you're using) and check if you see errors? (or did you do that already?)
p
We are looking into it
f
Thanks
r
@fierce-toothbrush-41957 did you change any setting related to cname?
f
Same yet
I changed verification and recovery email template customization
What is cname?
p
Custom domain setup
f
It gets error for my project
Please help me fix this
p
Yes this is a problem on our side - we are busy investigating it 🙂
f
I changed courier/template and identity property in cloud config
Maybe it is related with them?
f
@fierce-toothbrush-41957 can you check now?
f
Well, same yet
w
hey there, could you post the name and slug of your project? 🙂
f
Copy code
slug: recursing-khorana-douoygtthk
name: Voxiplan-DEV
Here, please check
f
@fierce-toothbrush-41957 we are testing right now
can you do couple of requests now?
f
Yes, I am doing some requests again now
f
we see you’re connecting from China?
f
Yes, I live in China
f
quick check, does it fail for every single call
or some are passing and some not?
f
Every call is failed
Please tell me what is issue now
f
we’re investigating
f
Okay, thanks, I am waiting
t
hi friends, same problem here
^ germany
n
Can you tell me when you created your project? Any changes in the subscription or project configuration that you did recently?
t
project created in June, no recent changes, console works for other engineers in my team, I have 2 projects
projects
Copy code
ID                                      SLUG                                    STATE   NAME
08cf0e35-1da3-4a99-bdab-1eea75d935ca    distracted-wiles-8tgo245gku             running zezam-dev
c4d26a79-a2c1-4407-9088-d60ff1c2b5d7    compassionate-heisenberg-hxslfp3bce     running zezam
n
Thanks for the details. So, the issue happens on both projects on your account, but it works for your teammates that use the same projects, right?
t
yep
n
are you the owner of the account?
t
errors
Copy code
46[Report Only] Refused to load the script '<URL>' because it violates the following Content Security Policy directive: "script-src 'none'". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.

13[Report Only] Refused to load the script '<URL>' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-inline' <URL> <URL> <URL> <URL> <URL> <URL> <URL> <URL>". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.

54[Report Only] Refused to evaluate a string as JavaScript because 'unsafe-eval' is not an allowed source of script in the following Content Security Policy directive: "script-src 'self' 'unsafe-inline' <URL> <URL> <URL> <URL> <URL> <URL> <URL> <URL>".

54[Report Only] Refused to evaluate a string as JavaScript because 'unsafe-eval' is not an allowed source of script in the following Content Security Policy directive: "script-src 'none'".

5[Report Only] Refused to load the image '<URL>' because it violates the following Content Security Policy directive: "img-src 'self' data: <URL> <URL>".

15[Report Only] Refused to connect to '<URL>' because it violates the following Content Security Policy directive: "connect-src 'self' <URL> <URL> <URL> <URL> <URL> <URL> <URL> <URL> <URL>".
yep, I'm the owner
disabled all adblockers and my pihole
n
thank you, we are investigating that :)
👍 1
can you please check once again?
t
same
👀 1
n
one more request 🙂 Can you please “Copy as cURL” the failed request and send it to me? (in private message)
h
This is the same problem that we have with AS
We have identified the potential cause
We have implemented a hotfix and are working towards a longterm solution
The issue is resolved as far as we can tell
👍 1
f
Yes, I can access now
Thanks a lot 🙂
h
You’re welcome, sorry for the trouble!
f
No problem, I will let you know when I have other problems
Hi I have another problem
I need to customize recover account
So after clicking recover link, I need to reset password
But I cannot see any api to reset password without session token
Anyone can help me?
r
selfservice recovery flow
f
Yes, I know that
But I'd like to customize ui after recover account
I need to customize this ui with my application
So I customized Settings UI in User Interface of Ory console
But I cannot get ory token in customized ui after recovery flow, I should reset password
Please help me how to reset password after recovery account
h
Hi Yun Sun, can you please create a discussion on github with as much details as possible and a reproducible case so that we can take alook? Thank you!
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