Hello guys, Any idea why Ory cloud was down ? Seem...
# ory-network
b
Hello guys, Any idea why Ory cloud was down ? Seems like the status is deleted: https://github.com/ory/status/issues/115 but no details were given. Thank you, Tony
p
We had a false alarm @red-sugar-49451
b
I don’t think it was a false alarm as I was not able to get the session and I was not able to login.
r
Yes, this was a false positive. We currently working to make the external monitoring more resilient.
@broad-processor-55988 ok, we will follow up and check and come back to you
b
The problem for me is that we are using Nextjs + Ory.sh and all our pages are login protected (and we are using managedUI) so the user gets 500 when Ory.sh is down. Maybe having a message displayed from ManageUI would be a partial solution ?
h
We are investigating a potential high rate of 500 errors in Kratos APIs which could affect some requests. The monitoring deletes false positives automatically but we're working on a more professional solution for it (currently we use github actions)
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r
Hi Tony, just heads up, we investigated and adjusted a config value which resolved the elevated 50X errors.
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h
Hi @broad-processor-55988 - another update. We already had a fix pending for the root cause of the issue on staging. It will be shipped this week together with Ory Hydra Cloud πŸ™‚
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fyi @swift-chef-97535 see above ^