Hi Team,
We are unable to receive OTP, the email status is set to “Queued”, how can we get help.
✅ 1
👍 1
🙌 1
d
damp-waiter-30138
05/14/2024, 4:01 AM
I'm experiencing the same issue.
h
high-optician-2097
05/14/2024, 5:21 AM
We have identified the reason for delayed email deliveries and have applied a fix
d
damp-waiter-30138
05/14/2024, 5:28 AM
@high-optician-2097 Thank you for your message. Is the fix affective immediately? I just retried to dispatch another login code but this new item is also stuck on Queued. Thanks!
h
high-optician-2097
05/14/2024, 6:03 AM
Hello Peter, unfortunately not, however the queue is now operating normally again
👀 1
d
damp-waiter-30138
05/14/2024, 7:18 AM
@high-optician-2097 Thank you for your help. Everything that was Queued has now resolved!