Where is the Ory "VIP Community" support channel?...
# general
c
Where is the Ory "VIP Community" support channel? We've purchased a Subscription plan "Production" and have a question. workspace: 90914c84-1c45-4201-878f-9ca3afe2efc1 Question I have is: How can we enforce a user to always authenticate. We have 2 projects: • dev (Development) • acc (Staging) One of the two projects works as expected (dev), and the other not (acc). We compared all the configuration settings, but could not find what we should configure. Setup. website (auth2 client) logs in via oidc on ory logout -> just a local logout on website (not on ory) Dev (OK) website login -> ory login (user authenticates) -> user is logged in in website. website logout -> back to website (logged out) website login -> ory remember user, but requires re-authentication (this is what we want) Acc (not OK) website login -> ory login (user authenticates) -> user is logged in in website. website logout -> back to website (logged out) website login -> redirected to ory, no authentication required, ory remembers login -> redirect to website -> logged in (this is NOT wat we want) What config option are we missing in Acc?
h
@magnificent-energy-493
m
Hello @clean-chef-65781 You got an invite to #C05PHQCFL1F, let me know if other team members require access. As for your issue, it sounds like the logout is not working on your
Acc
project.
logout -> just a local logout on website (not on ory)
Can you elaborate on that what that means exactly?
c
We only logout on our local application. its a django app, we call
Copy code
from django.contrib.auth import logout

... logout(request)
which basically deletes the session, invalidates the session cookies. (cookies of our app itself, not related to ory) We do not logout from the ory/oauth2 backend. NB: we do exactly the same in the dev and acc environment.
m
So you are not using Ory Identities, rather using Ory OAuth2 to issue sessions? Can you walk me through the login flow?
c
I can show you (screen share) if you like. (Not sure I have the right terminogy ready)