<@U04UQ68083H> I'm encountering difficulties with ...
# ory-copilot
l
@chilly-king-10285 I'm encountering difficulties with sending recovery and verification emails through Ory on an EC2 instance on AWS. The SMTP Courier configuration is functioning properly locally, and I've tested it with a Python script, confirming its effectiveness. Despite spending two days on the issue, I haven't had any success. Any suggestions on what steps I should take?
c
A message from kapa.ai
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l
i am using ory cli
@chilly-king-10285 i am using selfhosted ory, cli i mean
c
A message from kapa.ai
I see, you're using a self-hosted Ory setup. In this case, you'll need to ensure that your Ory configuration files are correctly set up for your SMTP server. Here are some steps you can take: 1. Check your Ory Configuration: Make sure your Ory configuration files are correctly set up for your SMTP server. This includes the host, port, user, and password for the SMTP server. You can find more information on how to do this in the [Ory documentation](https://www.ory.sh/docs/kratos/emails-sms/sending-emails-smtp). 2. Test your SMTP Server: You mentioned that you've tested your SMTP server with a Python script. It might be helpful to also test it directly from your Ory instance. You can do this by sending a test email through Ory and checking if it arrives. 3. Check your Ory Logs: If emails are not being sent, there might be useful information in the Ory logs. Check these logs for any error messages related to email sending. 4. Ensure Ory is Correctly Configured: If you're using Ory Hydra, make sure it's correctly configured to use your SMTP server. You can find more information on how to do this in the [Ory Hydra documentation](https://www.ory.sh/docs/hydra/self-hosted/configure-deploy). If you're still encountering issues after trying these steps, you may want to consult the [Ory troubleshooting guides](https://www.ory.sh/docs/troubleshooting) for more detailed information.
l
@chilly-king-10285 where can i see courier logs?
c
A message from kapa.ai
The courier logs in a self-hosted Ory Kratos setup are typically outputted to the console where you're running your Ory Kratos instance. If you're running Ory Kratos as a background process, you might want to redirect these logs to a file for easier access. If you're running Ory Kratos with Docker, you can view the logs using the
docker logs
command followed by your container ID. If you're running Ory Kratos directly (not in a Docker container), the logs should be outputted directly to your console. If you want to keep these logs for future reference, you can redirect them to a file using the
>
operator in your command line:
Copy code
bash kratos serve > kratos.log
This will save all console output (including the courier logs) to the
kratos.log
file. Remember, the courier must run as a singleton to process the mail queue. It can be run as a background worker on a single-instance Kratos setup or as a distinct singleton foreground worker in multi-instance deployments. For more information on how to manage and troubleshoot your Ory Kratos setup, you can refer to the [Ory Kratos documentation](https://www.ory.sh/docs/kratos/self-hosted/mail-courier-selfhosted).