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# general
m
This message was deleted.
s
can you open the browser dev-tools and send the exact response with the error you get?
alternatively, I can look into that using the project ID on our side
c
I can see this message : `You cannot migrate a subscription that is currently in the
canceled
status. It must be in
active, past_due, unpaid, trialing
status to be released.`
s
ok 👍 do you only want to cancel it? I think there is nothing else to do then
I can also reset the project subscription so you can later theoretically upgrade again
c
Yes, only to cancel.