Hello Ory community members,
we’ve documented our established open source support policy for clarity and consistency.
👉
Please read about the Ory Support Policy 👈
Here we’ve outlined our support approach, bringing transparency to how we assist you when using Ory software.
For a quick glance, here’s what you need to know:
- No changes for developers working on personal, open-source, or non-profit projects!
- For Ory Network customers operating in production – enjoy more hands-on support in a dedicated channel!
- Businesses self-hosting Ory in production should consider support options for professional assistance!
We will update the channel names, descriptions, and topics; and create the production support channel in the coming days .
Thank you for being an integral part of the Ory journey❤️
As always, your feedback is invaluable. Reach us at
support@ory.sh, write in
#C010F7Z4XM1, or DM me directly if you have any questions.