Hi Team, We tried to use Pixie Cloud self-hosted installation on EKS when users are redeeming the invitation I'm seeing the below error message in the logs

A valid Ory Session Cookie or Ory Session Token is missing. stack_trace: status:Unauthorized status_code:401] http_request=map[headers:map[accept:application/json, text/plain, */* accept-encoding:gzip, deflate, br accept-language:en-US,en;q=0.5 connection:close cookie:[some cokkioe] referer:https://<<our self hosted url>> sec-fetch-dest:empty sec-fetch-mode:cors sec-fetch-site:same-origin user-agent:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/114.0 x-forwarded-for:98.47.140.68 x-forwarded-host:<<host>> x-forwarded-port:443 x-forwarded-proto:https x-forwarded-scheme:https x-real-ip:<<ip address>> x-request-id:<<request id>> x-scheme:https] host:kratos.plc.svc.cluster.local:4433 method:GET path:/self-service/settings/flows query:id=<<id>> remote:<<ip address>>:51800 scheme:https] http_response=map[status_code:401] service_name=Ory Kratos service_version=v0.10.1

Below is our

kratos-config

config map

apiVersion: v1
      data:
        identity.schema.json: |
          {
            "$id": "<https://schemas.ory.sh/presets/kratos/quickstart/email-password/identity.schema.json>",
            "$schema": "<http://json-schema.org/draft-07/schema#>",
            "title": "User",
            "type": "object",
            "properties": {
              "traits":{
                "type": "object",
                "properties": {
                  "email": {
                    "type": "string",
                    "format": "email",
                    "title": "E-Mail",
                    "minLength": 3,
                    "<http://ory.sh/kratos|ory.sh/kratos>": {
                      "credentials": {
                        "password": {
                          "identifier": true
                        }
                      },
                      "recovery": {
                        "via": "email"
                      }
                    }
                  }
                },
                "required": [
                  "email"
                ]
              }
            },
            "additionalProperties": false
          }
        kratos.yml: |
          # All URLS must be set in the environment variables instead of config.
          session:
            cookie:
              domain: <<url>>
          selfservice:
            methods:
              password:
                enabled: true
                config:
                  haveibeenpwned_enabled: false
              link:
                enabled: true
            flows:
              verification:
                enabled: true
      
              recovery:
                enabled: true
      
              settings:
                privileged_session_max_age: 15m
      
              registration:
                after:
                  password:
                    hooks:
                      -
                        hook: session
          serve:
            public:
              cors:
                enabled: true
                allowed_origins:
                  - <<url>>
                  - <<url>>
                  - <<url>>
                allowed_methods:
                  - POST
                  - GET
                  - PUT
                  - PATCH
                  - DELETE
                allowed_headers:
                  - Authorization
                  - Cookie
                  - Content-Type
                exposed_headers:
                  - Content-Type
                  - Set-Cookie
          log:
            level: debug
            leak_sensitive_values: true
          hashers:
            argon2:
              parallelism: 1
              memory: 128MB
              iterations: 2
              salt_length: 16
              key_length: 16
      
          identity:
            default_schema_id: default
            schemas:
              - id: default
                url: file:///etc/config/kratos/identity.schema.json
      
          courier:
            smtp:
              connection_uri: <smtps://test:test@mailslurper:1025/?skip_ssl_verify=true>
      kind: ConfigMap
      metadata:
        labels:
          app: pl-cloud
        name: kratos-config
        namespace: plc

Please help me to fix this issue. Thanks in advance

Have you tried contacting Pixie Support? I dont really know anything about Pixie…

@magnificent-energy-493 yes, I did but no response from them. Pixie by default uses Hydra and Kratos for authentication

My suggestion would be to reach out to Pixie Support. Alternatively you can also contact Ory for professional support: https://www.ory.sh/support/ I am not able to help you with this issue sorry.

Thanks for letting me know @magnificent-energy-493 I will check for any alternate solution🙏🙏