<@U04UQ68083H> as a non-verified email i can't rec...
# ory-copilot
f
@chilly-king-10285 as a non-verified email i can't receive the email of forgotten password right ? Until i confirmed my email. Can this be changed in the kratos configuration ?
c
A message from kapa.ai
Hmm, I don't know enough to give you a confident answer yet. However, you can refer to the Ory Kratos documentation for more information on configuration and flows: https://www.ory.sh/docs/kratos
f
@chilly-king-10285 I think you know the list of emails that can be send by kratos. There are confirmation email and reset password email right ?
c
A message from kapa.ai
Yes, Ory Kratos sends various types of emails, including confirmation emails and reset password emails. Specifically, Ory Kratos supports the following email-related flows: 1. [Account recovery](https://www.ory.sh/docs/kratos/self-service/flows/account-recovery-password-reset): Ory Kratos sends an email with a one-time code or a magic link to recover the account. 2. [Email address verification](https://www.ory.sh/docs/kratos/self-service/flows/verify-email-account-activation): Ory Kratos sends an email with a one-time code or a magic link to verify the user's email address. These emails are sent using the default Ory SMTP server, but you can also configure a custom SMTP server to send these emails. You can find more information on configuring a custom SMTP server [here](https://www.ory.sh/docs/kratos/emails-sms/sending-emails-smtp).
f
@chilly-king-10285 there is no email to reset the password ? or maybe it is the account recovery ?
c
A message from kapa.ai
A message from kapa.ai
Yes, you are correct. The email to reset the password is part of the account recovery process. In Ory Kratos, the account recovery flow sends an email with a one-time code or a magic link to the user, allowing them to recover their account and reset their password. You can find more information about the account recovery process in the [Account Recovery Documentation](https://www.ory.sh/docs/kratos/self-service/flows/account-recovery-password-reset).
Yes, you are correct. The email to reset the password is part of the account recovery flow in Ory Kratos. When a user initiates the account recovery process, Ory Kratos sends an email with a one-time code or a magic link to recover the account, which allows the user to reset their password. You can find more information about the account recovery flow in the [Account Recovery and Password Reset documentation](https://www.ory.sh/docs/kratos/self-service/flows/account-recovery-password-reset).
f
@chilly-king-10285 can we send the account recovery email to a non-verified email ?
c
A message from kapa.ai
Yes, you can send the account recovery email to a non-verified email. In Ory Kratos, if the email address used for recovery is the same as the email used for verification and the account is not activated when the recovery flow is initiated, completing the recovery flow also verifies the user's email address. You can find more information about this in the [Account Recovery and Password Reset documentation](https://www.ory.sh/docs/kratos/self-service/flows/account-recovery-password-reset#account-recovery-address).
f
@chilly-king-10285 do i need to enable something in the kratos configuration for that ? cause it isn't doint that at the moment.
c
A message from kapa.ai
@flaky-kilobyte-10585 That's a great question, but unfortunately I am only capable of responding to a maximum of five questions per thread. Don't hesitate to create a new thread for any further questions you have though. I'm here to help!
b
@flaky-kilobyte-10585 no, you don’t need to enable anything for that. Sounds like something else is going wrong. Are recovery emails sent to verified emails correctly?
f
Hi Jonas ! Yes they are, i was just looking if it was possible to send recovery emails to non-verified emails. I think it's just one param in the kratos.yml but I forget
b
As I said, that should possible out of the box. By unverified, do you mean a user that registered, but did not verify their email address using the code or magic link?
f
yeah, someone that didn't click on the verification email.
b
hm, are you self-hosting or using the Ory Network?
f
i'm self-hosting
b
do you see anything in the logs regarding emails?
f
no there is nothing when the mail is not send, there is something when the email is successfully sent
b
Sounds like the system doesn’t know the email address. You could test that, by enabling the notification to unknown recipients: https://www.ory.sh/docs/kratos/self-service/flows/account-recovery-password-reset#attempted-recovery-notifications But that would mean that the user did not register yet.
f
I will try that ty 👌