hi, is anyone able to point me in the direction of...
# talk-kratos
d
hi, is anyone able to point me in the direction of docs, or any hints as to why Kratos is sending a “please verify your email address” email after doing an account recovery and changing a password?
m
Hey @dazzling-napkin-4938 Is the email address for the account in question verified? I am not sure but maybe it sends a verification email if you do recovery for a non-verified account
d
so I think there may have been an issue around case sensitivity? 1. The account was imported to Kratos using a script, and the email contained upper case chars 2. The verifiable address in Kratos is stored all lower case (as expected) 3. After recovery, email verification was sent I did some poking around in the Kratos DB, and if I edited the email in
credentials.traits
to be lower case, and followed the same process, Kratos did not send the email verification email. So I’m not sure whether I’m just hitting an edge case where our import script gave mixed case email addresses, and Kratos only expects lower case, or whether this is a bug in Kratos and it is doing a case sensitive comparison on the emails. This was all done with test data. I’ll try and see if I can get a decent repro to follow if you think it’s a legit issue